If you don't know a person's last name, use 'ma'am' or 'sir'.
如果你不知道一人的姓, 你应称呼他为 'ma'am' 或 'sir' 。
it is both simple and elegant, fulfilling its designer's dream to create 'an enormous object drawn as faintly as possible'.
但它的结构简单,造型优美,实现了设计者企图创造一个“尽量用细线条勾画出一个庞然大物”的梦想。